Creating tickets or registrations is very easy to do! Here you will find everything you need to build, market and run any type of event. Follow these steps to create your first ticket or registration:
What is the difference between Tickets and Registrations?
If your event requires you to gather detailed information on each attendee, you’ll want to offer registrations. Some examples of registered events are: Running Events, Races, and Conferences. If your event experience does not depend on you having detailed information for each attendee, you might want to offer tickets. Some examples for ticketed events are: Festivals, Concerts, Art fairs. You’ll be asked to decide while you’re creating an event, but you can also change your choice from the Registration/Ticket page. This is really up to you, and how you decide to present your options to your attendees. If you need to switch between Tickets and Registrations, click the change option.
Can I create a free event?
Yes! When you create your ticket or registrations, set the price to $0 to make it a free event. If you wish to hide the $0.00 pricing from the order page, click the gear icon (⚙) and toggle Hide Pricing if $0.00 to YES in the Availability section. Then save your changes.
How do I make my tickets/registrations apply to multiple days?
If you want to apply tickets/registration to multiple dates, click on the Settings (gear) icon within the registration/ticket type. Scroll down until you see the option box under Check-in Availability, then click on "This ticket will be available to use on multiple days/times".
How do I set up price changes?
If your event has tiered pricing, you can preset your registration/ticket types to change price automatically. You have two options, either to set them by Date & Time or by Inventory. Toggle Price Changes to YES and select whether you want the price changes to happen. You can add multiple price changes.
Tip: if you select Based on Date & Time, the new price will take place at the moment you indicate. If you select Based on Inventory, the new price will take place when the available inventory for this category is equal or less than the quantity you indicate.
How do I add restrictions on people?
Click on the Settings (gear) icon within the registration/ticket type and scroll down until you see the Restriction on People section. Restrictions on people gives you the options of adding restrictions by gender, age, min and/or max purchase per order and location. Toggle the setting to YES and set a gender or age restriction to your registration/ticket type. You can also toggle on an Access Code.
Can I set up a payment installment?
Give buyers the flexibility to pay for their ticket or registration in payment installments. A great option for events at a higher price point. With this feature, you can set up a ticket or registration that allows buyers to make two payments—(1) a Down Payment and (2) a Final Payment. The down payment is due at the time of purchase and the final payment is due at a later date.
Go to the payment instalments section and toggle YES to activate. You will see several prompts for you to fill out. Please make sure you set a Down Payment Amount which would be the amount your attendee pays at first checkout.
Tip: The credit card information entered during the purchase will be automatically used for the Final Payment which can be calculated or entered below on the date that you specify. We also allow you to charge an optional Installments Fee. The attendee can update their card info if needed before the payment.
How can I add non-traditional currencies to operate globally?
Events.com has you covered when looking to expand globally with the ability to sell registrations or tickets in over 30 different currencies. To change currencies, click on the SETTINGS tab at the top right of your dashboard home screen.
Then click on Currencies on the left toolbar, and simply click on all forms of currency of which you wish to accept and SAVE when finished.
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